There has been a security threat detected in the Java Plugin used in most web browsers. Internet Explorer The only way to completely disable Java in Internet Explorer (IE) is to disable Java through the Java Control Panel as noted above. Chrome Click on the Chrome menu, and then select Settings. At the bottom of…
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How do I give Blackrock Networks Access to my Adwords Account?
http://support.google.com/adwords/bin/answer.py?hl=en&answer=71163 Sign in to your AdWords account at http://adwords.google.com Click the My Account tab. Select Account access. Click Invite other users. Enter the email address wendy@blackrocknetworks.com Select the access level "MCC access" Click Send invitation.
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How would an email account get disabled?
We can disable a mailbox for a few different reasons outlined here on our Bulk email policy, and AUP: https://blackrocknetworks.com/terms/ The first type of disabling is done automatically, when our servers sense that a user is sending messages beyond the maximum bulk email limit. When this is done, a disable notification is sent to the…
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Current Performance and Availability Status
There are many things that can happen in the world that effect the way the internet runs. A great site to keep an eye on if you ever want to know if a service you use is working. The Internet is made up of many thousands of networks and servers all linked together. If one…
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How to clear my browser cache
Clear cache for Internet Explorer 8 Clear cache for Internet Explorer 9 Clear cache for Safari on a Mac Clear cache for FireFox Additional Browser Types/Versions Also try these helpful articles from Google related to Chrome Boowser Reset browser settings Page content doesn't display correctly Errors while updating Chrome
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Why doesn’t Outlook 2010 underline spelling errors anymore?
So you have upgraded to Outlook 2010 and all of a sudden you have become the top speller in the world. At least by Outlook standard, no more wavy red lines are indicating spelling errors. Well it is unlikely that you became a grade A speller overnight so it is most likely a setting that…
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Changing Gmail From Address
Although we suggest that you add your other email accounts to our business class webmail user interface, complete with spam filters, ad-free, user friendly features and up to 50mb attachments (See image below) Some may still wish to use other webmail interfaces. To use Gmail as the interface for your email accounts you can choose…
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Why do downloads time out?
There are a number of reasons why downloads can time-out. The most common is the file size. The next most common is idle time. In order for files to accomplish a task prior to download, let's say zipping a file before download there can be idle time. If your router is set to reset after…
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SSL
Although having an SSL certificate can present certain user errors in regards to notification from older browsers certificate-authenticated SSL is considered mandatory by all security guidelines whenever a web site hosts confidential information or performs material transactions. There is a problem with this website's security certificate" when you try to visit a secured website in…
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I have multiple Google Accounts. Can I merge them?
http://support.google.com/adwords/bin/answer.py?hl=en&answer=44500 You can move your AdWords account to a different Google Account You can move your Google Analytics account to a different Google Account by making that Google Account a second administrator to your Analytics account.
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WordPress featured image issues
You may have noticed that some themes that used to display the header image on a page or post as the featured image are no longer showing up and defaulting to the primary header. At first this was thought to be a bug with the latest WordPress update but according to WordPress it is actually…
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How to Report Bugs Effectively
My guidelines, Be specific. What Operating System are you using? What Browser? What Versions of that Browser? What is the URL you used to visit the site? What actions did you take that resulted in the “error”? Send a screen shot of the steps you took, from a Mac OR From a PC In the end…
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Compress a folder for sending
How to compress a folder on Windows So you need to send some large files to us so we can add them to your website click here for sending tutorials. 1. Select the folder to compress 2. Create Zip Folder 3. Zip Folder Created
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Sending a Screen Shot from a Mac
Copy the window or screen contents To capture the entire desktop, press Command-Shift-3. The screen shot will be automatically saved as a PNG file on your desktop. To copy the entire desktop, press Command-Control-Shift-3. The screen shot will be placed on your clipboard for you to paste into another program. To capture a portion of…
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Sending a Screen Shot from a PC
Copy the window or screen contents Pressing PRINT SCREEN captures an image of your entire screen, also known as a "screen shot" or "screen capture", and copies it to the Clipboard in your computer's memory. You can then paste (CTRL+V) the image into a document, e-mail message, or other file. If you want, you can…
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