Category Archives: Support

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WordPress – Posts and Categories

Adding a category Review the following link for more info on adding categories: http://codex.wordpress.org/Manage_Categories_SubPanel Log in to your WordPress Administration Panel (Dashboard). Click the Post tab That done, click Categories for blog posts Type in the name of your new category With that done, click the Add New Category button Creating a blog post Log…
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Support, WordPress, WordPress Templates

WordPress Page Templates and Sidebars

Please note, these are the most used page templates of our templates. Your particular template may include different page templates with different names. Please refer to your template documentation for the most accurate information. Page Templates Default Template (the default page template with a right sidebar position) Full Width (a page template with one column…
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Support, WordPress, WordPress Templates

Ending Support for Older Browsers

Many people ask why we don't continue to support older web browsers when it comes to email or website development. The answer is simple. You can't live in the past forever. Our webmail is supported in the following browsers, but even the list below can be challenging when you have multiple tool-bars and plugins installed. These…
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Support, Website Development

Can you have Multiple SSL’s on a single IP?

The answer is yes and no. Yes for most up to date browsers but no to some old ones. Unfortunelty since this is a newer technology the error messages for this issue on older browsers is less than informative. It is down right scary. It says; There is a problem with this website's security certificate.…
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FAQ, Security, Support

Support Resources on Main Website

Services Email Hosting (Videos) WordPress Blogging (Videos) Email Marketing (Videos) Domain Transfers (Videos) WebEdit Content Management System (Videos) Social Media FaceBook Insights Analytics Resources Latest Browser Updates Join a Meeting Sending a Screen Shot (from a PC) Sending a Screen Shot (from a Mac) Image Editing Clear your Cache
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FAQ, Support, Video

Export from Blogger

Export blog from Blogger to WordPress Imports and exports are only for posts and comments not images. First start by exporting your blog as an xml file. Once exported you can email this file to Blackrock Networks, Inc. and we will complete the import. If you have opted for the DO-IT-YOURSELF starter package you can…
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Support, WordPress

How do I know what version of Java I Have?

The most important thing to do before panic is check what version of Java you have. Note that the most recent version of Java is Version 7 Update 11. "Oracle Java 7 update 10 and earlier are affected," the notice says. It adds that the only known solution is to "disable Java in web browsers."…
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FAQ, Java, Support

Domain Transfers

Basic Domain requirements to begin a transfer. A domain name transfer moves your domain name registration from one registrar to another. These instructions are to transfer your domain name from your current registrar to us. Before authorizing your domain name transfer, be sure that: The domain name is unlocked at your current registrar. You have…
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Domain Names, Support

Download Images from an Outlook Email

Microsoft Outlook doesn’t provide an easy way for users to download images that may be embedded inside an email. You can right-click an image in Outlook and copy it to the clipboard but there’s no option to you save that picture to a  folder or on your desktop which can be a bit frustrating at…
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Outlook, Support

IE Downloads

Internet Explorer 9   Released March 14th 2011 All Versions | Compare IE Versions Internet Explorer 10   Preview Released February 29th 2012 installed with Windows 8 Consumer Preview Test Drive IE10 at http://ie.microsoft.com/testdrive/Default.html
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Support