Blackrock Networks, Inc.

Category: Support

  • 10 Reasons there are bugs in software

    Article Highlights:

    • Human factor (hello we are human)
    • Communication Failure (Poor or No Requirements Analysis Documents)
    • Unrealistic Development Time frame (We want it and we want it NOW!)
    • Poor Design Logic (Didn’t think of your requests from a user perspective)
    • Last Minute Changes (More often the culprit)
    • Lack of Skilled Testing (When a user decides to save money and do their own testing instead of letting the experts do it.)

    http://www.softwaretestingtricks.com/2008/12/why-are-bugsdefects-in-software.html

    Also read:

    Creating quality software products means knowing when to fix bugs and when to leave well alone, writes Eric Sink. There are four questions to ask about every bug. The first two are customer ones, and the next two are developer ones.

    http://www.guardian.co.uk/technology/2006/may/25/insideit.guardianweeklytechnologysection

    1) How bad is its impact? (Severity)

    2) How often does it happen? (Frequency)

    3) How much effort is required to fix it? (Cost)

    4) What is the risk of fixing it? (Risk)

  • Blackrock Networks Content Management System: Keyboard Shortcuts

    Keyboard shortcuts are typically an alternate means for invoking one or more commands that would otherwise be accessible only through a menu or mouse. Keyboard shortcuts generally expedite common operations by reducing input sequences to a few keystrokes, hence the term “shortcut”.

    Many functions in the content management system editor have keyboard shortcuts. They make the work with the editor faster and easier.

    Below you will find an alphabetical list with all of the keyboard shortcuts:

    • CTRL+A highlights the whole editing area
    • CTRL+B changes your font to bold.
    • CTRL+C copies the highlighted area to the clipboard.
    • CTRL+I changes your font to italic.
    • CTRL+L opens the Link window.
    • CTRL+SHIFT+S saves the document.
    • CTRL+U changes your font to underlined.
    • CTRL+V or SHIFT+INSERT pastes the data from the clipboard
    • CTRL+X or SHIFT+DELETE cuts the highlighted area.
    • CTRL+Y or CTRL+SHITF+Z starts the redo function.
    • CTRL+Z starts the undo function.
    • CTRL+ALT+ENTER fits the editor in the browsers window.