To add Blackrock Networks, Inc. as an admin to your Facebook Page: (Updated for 2017) Note you have to first have created a page, (We don't recommend you go it alone contact us if you need to create one.) 1. Click on Settings in the top right corner of the business page (not the very top…Read more
Why doesn’t my email arrive with an attachment?
As a user recently reported an email I sent with an attachment never arrived. Not even in the Spam box. So what happened? Well my first thought is my email was blocked, but no. Emails without this particular attachment arrived fine. Next thought, the attachment is being flagged and the ISP is trashing it before…Read more
Why can’t I install Plugins in WordPress?
A new study has found that roughly 20 percent of the 50 most popular plug-ins for the WordPress platform are vulnerable to common Web attacks. According to research from security vendor Checkmarx, that figure represents nearly 8 million downloads of plug-ins vulnerable to issues such as SQL injection, cross-site scripting, cross-site request forgery and path…Read more
Why we don’t offer FTP?
We are often asked if we can host standard HTML pages which are uploaded via FTP (File Transfer Protocol). We can host all types of files however we do not provide FTP access. If you choose to host on the Blackrock Networks, Inc. servers, you can use our Content Management System (CMS), WordPress of another…Read more
PDF Viewer in Firefox
Have you noticed lately that every time you open a PDF it tells you it may not display properly in this viewer? Would you like to use another? This can get pretty annoying, especially if you have to save the document to open it in another application. The latest Firefox update replaced the default PDF…Read more
Sending Large Files
So you need to send some large files to us so we can add them to your website. There are two recommended options. One is through a vendor called YouSendIt and the other is through DropBox. YouSendIt is suited for one time file sending while DropBox is good for projects and files that might need…Read more
Adding Blackrock Networks as a Manager to Google+ Pages
To Add Blackrock Networks, Inc. as a manager to your Google+ Page please follow the instructions below. Step 1: From the drop down menu on the right select the page you want us to manager. If you don't see this make sure to scroll all the way to the top of the page. Click >…Read more
Get a Vanity URL for Google+
So you would think that if Google is trying to get more people to use their Social Network service called Google+ they would make it easy for people and business to promote their pages via easy to remember URL's. Facebook, Twitter, Pinterest, LinkedIn do it. So why not Google+? I can't answer the why but…Read more
How to reset your browser view
Lately this question has been coming up a little more often from clients. I don't know if recently it has become easier for people to accidentally zoom in on their browser window or perhaps people are clicking on the zoom control some mouse's now have; but either way here is how to get your browser…Read more
Outlook 2010: How to change your default Contacts Address Book
Periodically people have to setup their email accounts again, either because they get a new computer or have to reinstall software. Sometimes it is just an update installed on an exchange server. Either way sometimes some settings may need to be reset. One of the most common questions we get is, "Where did my address…Read more
How to prevent spam form submissions
reCAPTCHA is a free CAPTCHA service that protects your site against spam, malicious registrations and other forms of attacks where computers try to disguise themselves as a human; a CAPTCHA is a Completely Automated Public Turing test to tell Computers and Human Apart. reCAPTCHA comes can be added to your blog, forum, registration form, etc.…Read more
Can you have Multiple SSL’s on a single IP?
The answer is yes and no. Yes for most up to date browsers but no to some old ones. Unfortunelty since this is a newer technology the error messages for this issue on older browsers is less than informative. It is down right scary. It says; There is a problem with this website's security certificate.…Read more
Support Resources on Main Website
Services Email Hosting (Videos) WordPress Blogging (Videos) Email Marketing (Videos) Domain Transfers (Videos) WebEdit Content Management System (Videos) Social Media FaceBook Insights Analytics Resources Latest Browser Updates Join a Meeting Sending a Screen Shot (from a PC) Sending a Screen Shot (from a Mac) Image Editing Clear your CacheRead more
What happens if I don’t upgrade WordPress?
Some people think opting to NOT upgrade WordPress instead of paying to make sure that their theme and plugins don't break during an upgrade can save them money. I am here to tell you this is just not the case. Some plugins do not maintain their settings on update, and there may be conflicts with…Read more
How do I know what version of Java I Have?
The most important thing to do before panic is check what version of Java you have. Note that the most recent version of Java is Version 7 Update 11. "Oracle Java 7 update 10 and earlier are affected," the notice says. It adds that the only known solution is to "disable Java in web browsers."…Read more