Category Archives: Support

Yes, that's right; there is a day for passwords too. It seems almost everything has a national day, from doughnuts to screen time. However this one is worth taking note of. We would hope people change their passwords more frequently but if you at least take the time to change it and rethink how secure…

There was a time when clearing your cache seemed as simply as refreshing your screen. Now that more information is being stored so that sites can load quickly it requires a few more steps to clear your cache. On the plus side there is still a keyboard shortcut to help you access this menu. The…

How do I update my phone number? Log in to your Webmail account at webmail.blackrocknetworks.com In the top-right corner, click the account’s username and then select Update Phone. Enter your phone number, and click Save. After your phone number has been updated, you will receive a six digit verification code that confirms your number. Enter…

Sometime we all need a little pick me up and seeing a robot run through the park or do the dishes always puts a smile on our face here at Blackrock Networks, Inc. http://money.cnn.com/video/technology/2018/05/10/lab-grown-diamonds-ada-founders-luxury-rachel-crane-orig.cnnmoney 

KRACK Attack Puts Wi-Fi Connections at Risk. We are not talking about Public Wi-fi networks here, you should already know those are not secure. Instead we are talking about networks that most of us think are secure because they have a password. In fact a recent vulnerability was found in the standard protocol used on…

On the internet a nofollow link is used as a way to avoid giving your "vote" to a link on your website to a third party. Think of it like offering your friend a list of painters in your area except with the caveat that you haven't used any of them before so you aren't…

In a previous post I mentioned how Google was working to knock out bad ads on the web. A recent announcement now shows Apple is jumping on board as well. Check out the article below for more. "Apple and Google are cracking down on obnoxious online ads. And they just might change the way the…

A while back a new feature to reset your password using your phone was added however it seems that a number of people still haven't taken full advantage of this feature. In order to help you along we are putting some step by step instructions below for you. You can recover the password for your…

Check out this interesting quiz: Test your knowledge on cybersecurity topics and terms by taking our 10-question quiz by the PewResearch Center You might also find this article interesting: 4 myths -- and facts -- about online security  

Everyone makes mistakes, although usually it doesn't result in hundreds of websites going down. In our line of work typos can be one of the most common errors. Most of the time it is limited to an email or a text edit on a website but the other day an Amazon engineer's typo had a…

OK, so we have mentioned it time and again that it is a good idea to get an SSL certificate and I won't list all the reasons again in this post but what I will say is it shouldn't be considered optional anymore. Google is no longer gentle suggestion websites have SSL it is screaming…

A very interesting read on how Google worked through 2016 to combat bad ads that pose risk to users as well as their plans for making a safer web for 2017. Posted: JAN 25, 2017, written by Scott Spencer https://blog.google/topics/ads/how-we-fought-bad-ads-sites-and-scammers-2016/

Along with the holidays comes email marketing campaigns, new website launches, lots of SEO for holiday specials but it also is a great time to look back and reflect on the years business as well as take time to enjoy family and friends. For that reasons our office will be closed from Dec. 22nd to…

We will be closed for election day (and Veterans Day). Although this is common for us we noticed that companies can now add their name to the list of growing companies that offer it off to their employees. http://takeoffelectionday.com/  See if your company is on the list. If not show your support and ask your…

To transfer a .com, .net, .org, .biz, .tv, .us, .info, or .name to another registrar, the registry requires that you confirm an authorization code. The authorization code is unique to each domain name and is assigned by the registrar at the time of registration. Current registries assigning auth codes are: Verisign (the .COM and .NET…