In any bug reporting a key item to replicating the issue is to know some key details.

In Chrome follow these instructions.

1) Click Setting in the upper right corner.

2) Click About Google Chrome

3) See what version and send these details to your tech support along with the Operating System you are using and what you did that resulted in the error.

Some other useful links from Google.

• Reset browser settings
• Page content doesn't display correctly
• Errors while updating Chrome

For Internet Explorer

1) Go to Help > About Internet Explorer

2) See what version and send these details to your tech support along with the Operating System you are using and what you did that resulted in the error.

For Firefox

1) Go to Help > About Firefox

2) See what version and send these details to your tech support along with the Operating System you are using and what you did that resulted in the error.

Don't forget some other details that might be helpful to send to your support person.

• What is the URL you used to visit the site?
• What actions did you take that resulted in the “error”?
• Send a screen shot of the steps you took.

https://blog.blackrocknetworks.com/sending-a-screen-shot-from-a-mac/

https://blog.blackrocknetworks.com/sending-a-screen-shot-from-a-pc/